Platform capabilities

Built for the workflows your team runs every day.

CanineOps covers booking, intake, boarding, training, communication, billing, and reporting in one coherent workflow layer, with role-based context that helps small and growing teams scale without adding chaos.

All core workflows in one productRole-based access for cleaner executionNo artificial plan barriers around key operational features

Frontline speed

Reduce shift friction with clear queues and role-specific context.

Client trust

Deliver timely updates without exposing internal operational noise.

Leadership control

Turn daily execution data into same-week operational decisions.

Operations foundation

The workflows your team uses every day.

Booking & Calendar

Reservation requests, service templates, approval queues, overbooking safeguards, waitlist handling, and client self-service booking requests.

  • Client booking requests and intake coordination
  • Custom service templates
  • Approval, conflict-prevention, and waitlist controls
Learn more

Boarding Operations

Check-in/out workflows, stay management, kennel assignments, daily care notes, feeding logs, pet photos, and real-time client updates.

  • Streamlined check-in/out
  • Kennel assignment & tracking
  • Daily care notes & photos
Learn more

Training Programs

Program milestones, trainer session notes, skill tracking, progress documentation, outcome tracking, and professional report cards.

  • Program milestones & tracking
  • Trainer session notes
  • Report card generation
Learn more

Pet Records & CRM

Complete pet profiles, vaccination records, medical history, client household management, behavior notes, preferences, and communications timeline.

  • Comprehensive pet profiles
  • Vaccination & medical tracking
  • Client household management
Learn more

Report Cards & Docs

Professional report card templates, document storage, signed agreements, custom documentation, intake forms, and compliance record keeping.

  • Professional report cards
  • Document storage & retrieval
  • Compliance documentation
Learn more

Notifications & Alerts

Email notifications, in-app alerts, client status updates, and configurable notification preferences. SMS-ready provider settings are available when configured by the organization.

  • Email and in-app notifications
  • SMS-ready provider configuration
  • Real-time status updates
Learn more

Client experience

Visibility that builds trust without exposing internal chaos.

Client Portal

Secure web portal for clients to view pets, read stay updates, download report cards, view invoices, and manage preferences. Mobile-first design.

  • Secure pet status access
  • Report cards & documentation
  • Invoice & payment history
Learn more

Communications

Built-in messaging, email notifications, communication history, and organized client interactions. SMS-ready organization settings can be configured when supported.

  • Built-in messaging system
  • Email notifications and outreach
  • Communication timeline
Learn more

Photos & Media

Attach photos to boarding or training updates, keep them organized on pet timelines, and share client-visible media through approved updates.

  • Photo attachments on updates
  • Client-visible media on approved updates
  • Media organized with pet activity history
Learn more

Revenue + reporting

Use operational records to drive closeout and decision-making.

Billing & Invoicing

Service-linked invoices, custom line items, payment tracking, recurring billing setup, and revenue reporting. Flat monthly software pricing, no CanineOps platform percentage on client payments.

  • Automated invoicing
  • Custom service rates
  • Payment tracking & history
Learn more

Analytics & Reporting

Revenue dashboards, operational metrics, reusable templates, and custom report generation for management review.

  • Revenue dashboards
  • Operational metrics
  • Custom report builder with CSV exports
Learn more

Scale + organization

Grow without rebuilding your operating model every time complexity increases.

Multi-Location Management

Unified dashboard for multiple facilities. Location-scoped staff views. Consolidated reporting. Add unlimited locations.

  • Unified multi-location dashboard
  • Per-location staff assignment
  • Consolidated reporting & billing
Learn more

Role-Based Access Control

Pre-built roles (Admin, Manager, Trainer, Staff, Client) with custom permissions and complete audit visibility.

  • Pre-built role templates
  • Custom permissions
  • Audit logging & compliance
Learn more

Flat monthly software pricing, no CanineOps platform percentage.

CanineOps is a flat subscription. Your clients pay you through your own payment processor. We do not take a platform percentage, force a gateway, or hide pricing terms in fine print.

See it in practice

Product visuals grounded in operational reality.

Use these previews to understand how the platform feels across different jobs-to-be-done, not just what icons appear on a page.

app.canineops.com/dashboard
Live
Shift control panel
North Campus Operations
1 critical alert · 2 pending handoffs
Occupancy82%32 units · 5 intake-ready
Check-in queue6Next arrival 3:00 PM
Client updates413 awaiting manager approval
Departure billing$6.4k6 pickups pending closeout
Live workflow activity
Front desk, kennel, trainer, and billing queues
Updated 14s ago
Buddy checked into K-02
Front desk verified vaccines and feeding instructions
09:18
Medication handoff needs trainer confirmation
Luna · noon dose still unacknowledged
11:24
Invoice ready for pickup
Closeout packet prepared for Atlas departure
14:06
Capacity by area
See pressure before the floor gets noisy.
Small dog wing94%
Large dog wing78%
Training suites66%
Readiness
Boarding board, staffing, and client updates all green for afternoon intake.
Operations Dashboard Real-time overview across all your locations
app.canineops.com/boarding/board
Live
Kennel board
32 units · 27 occupied · 5 ready for intake
Filtered by Today
K-02
Buddy
Check-in complete · meds logged
T-04
Luna
Training block at 11:30
K-07
Atlas
Client update approved
K-08
Available
Prepared for 3:00 PM arrival
K-11
Rocky
Checkout pending pickup
S-02
Milo
Feeding confirmed
S-03
Available
Deep cleaned at 10:15
K-14
Bella
Care escalation note
Arrival queue
Maple · 3:00 PM
Vaccines confirmed · bath add-on
Scout · 4:15 PM
Board & Train intake · trainer assignment pending
Ops notes
  • • Shift handoff completed for kennel wing A.
  • • Two client update drafts awaiting approval.
  • • South location occupancy forecast at 88% tomorrow.
Boarding Operations Kennel grid with live occupancy and care notes
app.canineops.com/training/programs
Live
Active training programs
Buddy · Board & Train
Week 2 of 3 · Recall + leash pressure
Luna · Puppy foundations
Socialization checkpoint this afternoon
Atlas · Private sessions
Outcome review ready for owner call
Buddy · Week 2 progress
Trainer: J. Martinez · 9 sessions recorded
64%
Loose leash
Completed
Recall
In progress
Distraction proofing
Upcoming
Session notes
Recall drills improved with long-line distance and lower distraction.
Owner handoff guidance drafted for weekend pickup.
Report card preview
Outcome summary
Recall response improving under moderate distraction
Next focus: handler consistency and threshold proofing.
Training Management Training programs, milestones, and session notes
app.canineops.com/reports/occupancy
Live
Multi-location occupancy overview
Forecast pressure across all active campuses
Main campus91%
North location74%
Training lodge62%
Upcoming demand
Friday and Saturday are trending near capacity. Staffing and pickup workflows should be adjusted before noon.
Reporting & Analytics Revenue, occupancy, and operational snapshots
portal.canineops.com/pets
Live
S
Sarah's portal
1 active stay · 2 upcoming bookings
Buddy
Boarding · Day 3 of 7
Luna
Training progress available
Latest update timeline
Morning check complete
Breakfast, potty, and playtime all logged.
Training note published
Recall drills improved with lower leash pressure.
Invoice preview ready
Pickup summary and final total visible before checkout.
Client Portal Clients track their pets in real time
app.canineops.com/frontline
Live
Frontline mobile
Assigned queue for current shift
Buddy
Medication check complete
Luna
Training block in 30 min
Atlas
Pickup paperwork ready
Mobile Frontline View Staff care workflows and updates on any device

Workflow stories

From feature list to operational outcomes.

Connected tools matter because disconnected work breaks trust, efficiency, and visibility.

Scheduling Workflow

Booking request to confirmed plan

Keep intake smooth while protecting kennel capacity and staff bandwidth.

  1. 1 Intake

    Request captured

    Client submits booking request through portal or front desk intake.

  2. 2 Planning

    Capacity checked

    Calendar validates occupancy and service availability by location.

  3. 3 Ops

    Staff aligned

    Team sees upcoming arrivals and required prep items before check-in.

  4. 4 Client

    Confirmation sent

    Client receives status and next instructions automatically.

Reporting Workflow

Daily execution to management insight

Turn frontline updates into decisions leadership can act on the same day.

  1. 1 Capture

    Events logged during shifts

    Check-ins, notes, services, and invoices are recorded as work happens.

  2. 2 Aggregate

    Metrics aggregate automatically

    Dashboard summarizes utilization, revenue, and service delivery.

  3. 3 Insight

    Bottlenecks identified

    Managers spot occupancy pressure, staffing gaps, or delayed work quickly.

  4. 4 Action

    Operational adjustments applied

    Teams update staffing, pricing, or process before issues compound.

Media + tours

Visual proof and guided understanding.

These sections deepen trust by pairing product visuals with context about how work actually moves through the platform.

Training Log

Captured from live demo session
Training log with milestones and session outcomes
Target capture: milestone progression, trainer notes, and completion status from live data.

Billing + Reporting

Captured from live demo session
Billing and reporting view with invoices and KPI summary
Target capture: invoice workflow and operational reporting in a single operator workflow.

Interactive tour

Onboarding workflow walkthrough

Understand how a new team reaches operational readiness without platform overload.

Step 1

Configure workspace and locations

Define your facility profile, role boundaries, and service structure first.

Operator view: Admin setup views
Step 2

Import clients and pet records

Move from spreadsheets into a centralized operating record for staff and trainers.

Operator view: Client and pet record imports
Step 3

Apply booking and capacity rules

Set approvals, availability, and safeguards to prevent scheduling friction.

Operator view: Calendar and policy controls
Step 4

Run first operational week

Use guided flows for check-ins, care execution, updates, and checkout billing.

Operator view: Daily execution dashboards

Interactive tour

Scale and leadership visibility tour

See how local execution and centralized leadership insight can coexist cleanly.

Step 1

Scope access by role and location

Teams get only the context they need for their daily responsibilities.

Operator view: Role-permission model
Step 2

Execute frontline workflows by site

Staff can focus on local workload without cross-location noise.

Operator view: Location-scoped queue views
Step 3

Aggregate operational KPIs

Leadership tracks occupancy, throughput, and service quality trends.

Operator view: Cross-location reporting
Step 4

Apply process and staffing updates

Operational decisions are grounded in recorded data instead of guesswork.

Operator view: Planning and optimization decisions

Next step

Ready to validate fit in a realistic environment?

Use the demo to test operational flow, then start a trial when you’re ready to configure your own process, staff roles, and locations for a serious small team.

No credit card required. Full feature access for 7 days.